The answers to our most asked questions are listed below. If you have other questions that aren’t listed, please call us and we’d happy to assist you!
Answer: We offer 24 hour EMERGENCY service. The difference is if you truly have an emergency we will be on our way regardless of time of day. However, we realize our Technicians work best if they have a full night’s rest as well and if your drippy faucet can wait until the next day – we will try to work with you on scheduling that at a better time for all.
Answer: Our techs are trained to service problems in both commercial and residential settings. Our trucks are stocked with thought given to the most common problems that arise in houses as well as office settings.
Answer: We no longer charge by the hour but by the task so that we can give our customers a price for them to approve “before the work begins”.
Answer: It allows the customer to know what a particular job is going to cost regardless of any unforeseen circumstances and delays. Our pricing has been compiled from jobs we have completed during our 40 years of service in the Denver Metro Area. We know what each job will require and how to provide our customers with a guaranteed, competitive price.
Answer: Yes. We are fully insured for all of our work and licensed throughout the Denver Metro area as well as with the State of Colorado. In addition, we carry licenses in various specialty disciplines where required.
Answer: We pay our technicians very well and do not require them to “sell up” to make money. Our customers know our technicians well and have come to appreciate and trust our “Service First” approach to their work.
Answer: Absolutely! Our Service Techs average 14+ years with Landgraf so you know they are not here today and gone tomorrow. In fact, if you have a Tech that you want to request each time – we encourage you to do so.
Answer: We would like to do more but, like everything, it is not inexpensive to do so and we would have to pass that on to our customers. We feel that our customers are our best source of promotion and we will NEVER offer misleading discounts that are already figured into their inflated prices.
Answer: Every service discipline we offer (Plumbing, Heating, Air Conditioning, Drain Cleaning) is staffed with fully proficient and licensed (in their respective discipline) technicians. In addition, we have made an enormous investment into the latest technologies for each Technician to provide maximum efficiencies to our customers.
Answer: Investments into the technologies we offer would include but are not limited to portable high-pressure jetting equipment, electrical pipe thawing, CFC recovery and handling devices, pneumatic pipe freezing, electronic pipe/depth locating, etc. We are committed to the areas we service and have invested heavily into the human and technological resources necessary to be recognized experts.
What Our Customers Say
“I will only ever use Landgraf! I always feel like it is a family member helping me during a stressful time and I always trust they will take care of me! Thank you so very much! The tech went above and beyond!”